30-Day Money Back Guarantee
All the laptop parts we sell carry a warranty against defects. You are welcome to return any part within thirty (30) days of the date the part is first received. Any returned part must be in the same new condition as sold and show no signs of installation. The part will be subject to a 20% restocking fee (shipping is not refunded). The laptop part being returned must be received by us no later than thirty (30) days from the date the order was delivered by the shipping carrier to qualify for the return. Once received, we will determine the part is ours and is in the condition previously described. Before returning a part be sure to fill out a RMA Request explaining the reason for your return. Please allow sufficient time to process your refund which is usually 7 to 10 business days. Your bank may require additional time to process the refund. We can only issue a credit to the original payment method used in making the purchase.
One (1) Year Warranty On Parts
There is a one (1) year warranty on all parts we sell through our website. We guarantee all laptop parts against defects for one (1) year from the date of the purchase. If a part fails within this one (1) year period we will replace the part at our expense (customer responsible for shipping product to us) for exchange only for the same part. Any laptop part returned to us for exchange will be subject to testing to verify the defective claim. Please fill out a RMA Request to exchange a product under warranty.
- What is covered under warranty? Any laptop part that is defective under normal wear. ie: wear on a palmrest, scuff marks or light scratches, stains, keyboard wear, etc. These would not void the warranty on the defective part. Other examples covered under warranty include electronic failure or function failure.
- What is not covered under warranty? Failure or damage resulting from misuse, accidents, physical damage (ie: broken plastic, deep scratches, broken keys, broken ports, etc), modification, natural disasters, damage to fan blades as a result of maintenance or other improper maintenance, power surges.