Excellaptopparts.com has created this privacy statement in order to demonstrate our firm commitment to our customer’s privacy. The following discloses the information gathering and dissemination practices for excellaptopparts.com
Personal Information Collected
Forms: We collect your email address when you use the CONTACT US, PART REQUEST, ORDER STATUS or RMA form. We use your email address for the sole purpose of replying to your questions. This information is not stored and is only carried on through email threads. Once our discussion has ended our email thread is deleted. No further correspondance will take place unless you initiate a new discussion.
Waiting List: We provide a waiting list for products that are out of stock. Information collected is used to notify the customer when a product is in stock again. The customer can request this information is removed at anytime and is automatically removed then a notice is sent that the product is in stock again. This information is not used for any other purchase.
Orders: Information collected when placing an order is only used to fill your order. This information is only saved for the duration of the warranty your purchased product carries. Once the part’s warranty is ended, the stored order is purged from our sales database.
When you buy something from us by credit card we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your credit card information remains encrytped except for the last 4 digits which is used on your receipt so you can identify which card was used for the purchase. We do not see your credit card number at any point in the transaction. The credit card transactions are handled by Elavon and Paypal.
We collect and store information cookies whenever you add an item to the shopping cart. This allows the cart to remember information so you can move from page to page and add more items to the shopping cart. You can Opt-out by turning off your cookies in your browser, however, you will not be able to use the shopping cart.
Other information collected at the time of an order is your IP address. This is used by us to prevent fraud and help verify your address corresponds to the location the order is being placed from. This information is not stored beyond the sale or used for any other purpose.
We do not require a user to set up an account to place an order; however, if you choose to do so, your data is only used for the sole purpose of tracking your orders and history and simplifying your future order process. Credit card information if provided is encrypted and never seen by our organization. You can remove your account at anytime through our website My Account link or request us to remove it for you.
We have Google analytic code in our web pages to track website traffic. This information only includes location, length of visit, which pages are visited and media used to visit the website. This information is not stored or used for any other purpose.
Our website does not contain any links to any outside website except for our payment merchants and our SSL Certificate which is linked to Comodo to secure our shopping cart.
Disclosure of Information
We do not sell, trade, share or otherwise transfer your personally identifiable information to outside parties. We do not participate in affiliated businesses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will never distribute your personal information to outside parties.
Children’s Online Policy
We are committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Excellaptopparts.com sells products intended for purchase by adults. If you make a purchase on excellaptopparts.com, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using our website.
Law Enforcement and Protection of Users
We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.
Our website protects the security of personal information you transmit to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us. We do not reveal your credit card number when we confirm your order. In order to protect against unauthorized access to your account you should sign off when you finish visiting our site. Secure Sockets Layer (SSL) is the security technology for encrypting a link between a web server and a browser. All data passed between our web server and your browser remains private and secure. Whenever you communicate with us on our payment pages, a small padlock appears in your browser as a sign that we are now engaging SSL. (Another sign on some browsers is that when you enter the secure area of the site, the background of the address bar turns dark yellow or bright green. You’ll also notice that http:// is replaced by https:// (The ‘s’ stands for ‘Secure’).
We use a firewall to protect against unlawful intrusion.
We reserve the right to modify this policy in the future. If we do so, this page will be changed and the modification date will be updated below. For additional information please contact us
This policy was last updated 9-26-18